Terms of Service — Vorkar (Share Slate Inc.)

1. Agreement

These Terms govern your access to and use of Vorkar (the "Service"), provided by Share Slate Inc. ("Share Slate", "we", "us"), a company incorporated in the United States. By creating an account or using the Service, you agree to these Terms. If you accept on behalf of an organisation, you confirm you have authority to bind it ("you", "Customer").

If we sign a separate written agreement or order form with you, that agreement controls where it conflicts with these Terms.

2. The Service

Vorkar connects to systems you configure, correlates records across them, and answers questions about them. Answers are generated from data returned by your systems at the time of the query, with sources shown.

Vorkar is a diagnostic and informational tool. It does not guarantee that any answer, correlation or diagnosis is complete or correct, and it is not a substitute for your own judgement — see section 10.

3. Accounts

You must give accurate account information and keep your credentials secure.
You are responsible for everything done under your accounts, including by your users.
Seats are per person and are not to be shared between individuals.
Tell us promptly at support@vorkar.io if you suspect unauthorised access.

4. Your data and your systems

As between us, you own your data and the content of the systems you connect ("Customer Data"). You grant Share Slate a limited licence to access and process Customer Data solely to provide the Service to you.

You confirm you have the right to connect the systems you connect and to let Vorkar access that data. You are responsible for what you choose to connect and for configuring the record filter to reflect your own policies about what may be sent to a language model — see the Privacy Policy, section 4.

We do not sell Customer Data and do not use it to train models.

5. Acceptable use

You agree not to:

Use the Service unlawfully, or to access systems or data you aren't authorised to access.
Attempt to breach, probe or circumvent the Service's security or its rate limits, or interfere with other customers.
Reverse engineer, resell, sublicense or offer the Service as your own product without our written agreement.
Upload malware, or use the Service to send unlawful, infringing or abusive content.
Exceed or evade the limits of your plan (see section 6).

6. Plans, fees and payment

Vorkar is priced by usage with a $0 platform fee. Two dimensions apply, as published on our Pricing page: connections are charged per connection, per environment, per year; users are charged as a flat monthly seat that does not vary by the number of environments. Plans (Evaluator, Pro, Business, Enterprise) set the limits that apply to your account.

Evaluator is free for a one-month trial with the published limits and is offered as-is.
Fees are stated in US dollars and are exclusive of taxes; you are responsible for applicable taxes other than taxes on our income.
Estimates produced by our pricing estimator are indicative, not a quote or an invoice.
We may change published rates on 30 days' notice; changes take effect at your next renewal.
Enterprise terms, including payment terms, are set out in a separate order form.

7. Third-party systems

The Service connects to third-party systems and providers you choose or that we use to operate the Service (including a cloud host and a language-model provider). We are not responsible for those third parties' availability, changes or acts. Your use of them is governed by your agreements with them.

8. Availability and support

We aim to keep the Service available and will make reasonable efforts to do so, but we provide no uptime commitment or SLA unless one is expressly agreed in writing with us. Support is provided by email at support@vorkar.io on a commercially reasonable-efforts basis during US business hours — we describe our realistic response expectations on the Support page and do not promise more.

We may modify or discontinue features. If we materially reduce a feature you're paying for, we'll give reasonable notice.

9. Confidentiality

Each party may receive the other's non-public information. The receiving party will protect it with at least reasonable care, use it only for the purposes of these Terms, and not disclose it except to those who need it and are bound by similar obligations, or where required by law.

10. Disclaimers

EXCEPT AS EXPRESSLY STATED, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT ANY ANSWER, CORRELATION OR DIAGNOSIS WILL BE ACCURATE OR COMPLETE. YOU ARE RESPONSIBLE FOR VERIFYING ANYTHING YOU RELY ON FOR A CONSEQUENTIAL DECISION.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY IS LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE OR DATA, EVEN IF ADVISED OF THE POSSIBILITY.

EACH PARTY'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS IS LIMITED TO THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. For the free Evaluator plan, our aggregate liability is limited to US $100.

These limits don't apply to your payment obligations, either party's breach of confidentiality, or liability that cannot be limited by law.

12. Indemnity

You will defend and indemnify Share Slate against third-party claims arising from your Customer Data, your systems, or your use of the Service in breach of these Terms.

13. Term, suspension and termination

These Terms run while you use the Service. Subscriptions renew per your plan or order form.
You may stop using the Service and close your account at any time; fees already incurred remain payable.
We may suspend access for non-payment, a security risk, or a material breach of section 5 — with notice where practical.
Either party may terminate for material breach not cured within 30 days of written notice.
On termination we will delete your data in the ordinary course; you may request an export or deletion beforehand at privacy@vorkar.io. Sections 4, 9, 10, 11, 12 and 14 survive.

14. Governing law and disputes

These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-laws rules. The parties submit to the exclusive jurisdiction of the state and federal courts located in Delaware, and each waives any objection to venue there. The UN Convention on Contracts for the International Sale of Goods does not apply.

15. General

Changes: we may update these Terms; we'll update the date above and notify account holders of material changes. Continued use after they take effect means you accept them.
Assignment: neither party may assign these Terms without the other's consent, except to a successor in a merger or sale of substantially all assets.
Entire agreement: these Terms (plus any order form) are the entire agreement and supersede prior discussions.
Severability: if a provision is unenforceable, the rest stays in force.
No waiver: not enforcing a right isn't a waiver of it.
Force majeure: neither party is liable for delays caused by events beyond its reasonable control.

16. Contact

Share Slate Inc. — Vorkar
contact@vorkar.io · Sales: sales@vorkar.io · Support: support@vorkar.io

These Terms are provided for use of the Service; they are not legal advice.